Privacy Policy for Menke Real Estate & Mortgage
Effective Date: 10/01/2024
At Menke Real Estate & Mortgage (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring a positive experience with our services. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Application-to-Person (A2P) regulations and other applicable laws.
1. Information We Collect
We collect information from you when you interact with us through our website, services, or communications, including:
- Personal Information: Name, email address, phone number, and other contact details provided by you.
- Transaction Information: Details regarding services you have requested or transactions you have initiated.
- Communication Data: Information from messages, inquiries, and other communications with us.
- Technical Data: Information such as IP address, browser type, and usage patterns collected automatically when you visit our website.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To offer and manage our real estate and mortgage services.
- Communication: To send service updates, notifications, and responses to inquiries.
- Marketing: To send promotional messages and special offers (only with your consent or as permitted by law).
- Legal Compliance: To comply with applicable laws, regulations, or court orders.
3. Text Messaging and Consent
We may use text messaging (SMS/MMS) to communicate important updates and promotional information. To comply with A2P regulations, we will obtain your explicit consent before sending promotional text messages.
- Opt-In: You will be required to opt-in by providing your explicit consent to receive text messages from us.
- Opt-Out: You may opt-out of receiving text messages at any time by replying with “STOP” or following the instructions provided in the message.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no security system is completely impenetrable.
5. Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, trade, or otherwise transfer any of your personal information to outside parties without your consent, except in the following cases:
- Service Providers: We may share information with trusted third parties who assist us in operating our website and services.
- Legal Requirements: We may disclose your information if required by law, legal processes, or government regulations.
6. Your Rights and Choices
You have the right to:
- Access and Update: Access and update your personal information by contacting us.
- Withdraw Consent: Withdraw your consent for marketing communications at any time.
- Delete Your Information: Request deletion of your information, subject to legal obligations.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before submitting any personal information.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy periodically. When we make changes, we will post the updated policy on our website and update the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Menke Real Estate & Mortgage
Email: [email protected]
Phone: (855) 763-7653
Website: https://menke.re